Video Chat

Our Video Chat Service is here to help with any issues you may have, whether they're simple or more complex.

Click the relevant link above to join our Digital Waiting Room. We'll do our best to resolve your query during your session. If your issue requires more detailed advice, we can arrange an appointment with one of our specialist advisers.

When you join, we'll ask you a few questions about your enquiry so we can understand your needs and provide the most appropriate support.

Please see the opening times for each department below.

Please note: The Digital Drop-in Service is unavailable between 1:00 pm and 2:00 pm.